Privacy Policy

1. Introduction

Soc-gaming ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our social casino website and use our entertainment-only gaming services.

Key Points:

• Our platform is for entertainment purposes only
• No real money gambling takes place
• Users must be 18 years or older
• We comply with GDPR, CCPA, and other privacy regulations

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Username, email address, age verification status
• Contact Information: Email address for support communications
• Age Verification: Confirmation that you are 18 years or older
• Communication Data: Messages sent through our support system

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, game interactions
• Cookies and Tracking: Session cookies, analytics cookies, preference cookies
• Game Data: Virtual coin balances, game preferences, achievement progress

2.3 Information We Do NOT Collect

• Real money transaction data (not applicable to our platform)
• Banking or payment information (entertainment only)
• Sensitive personal data beyond age verification
• Location data beyond general geographic region

3. How We Use Your Information

3.1 Primary Uses

• Service Provision: Provide access to our entertainment-only games
• Age Verification: Ensure compliance with 18+ requirements
• Account Management: Maintain your gaming profile and preferences
• Customer Support: Respond to inquiries and provide assistance
• Platform Improvement: Analyze usage to enhance user experience

3.2 Legal Compliance

• Comply with social casino regulations
• Maintain age verification records
• Respond to legal requests and court orders
• Prevent fraud and abuse of our platform

3.3 Communications

• Send important service updates and notifications
• Provide customer support responses
• Share responsible gaming information
• Send promotional content (with your consent)

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Limited Sharing Circumstances

• Service Providers: Third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or legal process
• Safety and Security: To protect our users and platform integrity
• Business Transfers: In connection with mergers or acquisitions

4.3 Third-Party Services

We may use the following third-party services:

• Analytics: Google Analytics for website usage analysis
• Game Providers: Licensed game content providers
• Support Tools: Customer service platforms
• Security Services: Fraud prevention and security monitoring

5. Data Security

5.1 Security Measures

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Staff education on data protection

5.2 Data Retention

• Account Data: Retained while account is active plus 3 years
• Age Verification: Retained for 7 years for compliance
• Support Communications: Retained for 2 years
• Analytics Data: Anonymized after 26 months

6. Your Privacy Rights

6.1 General Rights

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format

6.2 GDPR Rights (EU Residents)

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

6.3 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination

6.4 Exercising Your Rights

To exercise your privacy rights, contact us at:

• Email: [email protected]
• Response Time: Within 30 days of request
• Verification: We may require identity verification

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand site usage
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Protect against fraud and abuse

7.2 Managing Cookies

You can control cookies through:

• Browser settings and preferences
• Our cookie consent banner
• Third-party opt-out tools
• Detailed information in our Cookie Policy

8. Children's Privacy

Age Restriction: Our service is strictly for users 18 years and older. We do not knowingly collect personal information from anyone under 18.

8.1 Age Verification Process

• Mandatory age confirmation upon first visit
• Persistent age verification reminders
• Immediate access restriction for underage users
• Regular compliance monitoring

8.2 If We Discover Underage Use

• Immediate account suspension
• Deletion of collected information
• Prevention of future access
• Notification to parents/guardians if required

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries with adequate protection
• Standard Contractual Clauses: EU-approved transfer mechanisms
• Certification Programs: Privacy Shield successors and similar frameworks
• Binding Corporate Rules: Internal data protection standards

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• We will notify you of significant changes via email or site notice
• Your continued use constitutes acceptance of changes

11. Contact Information

For questions about this Privacy Policy or our privacy practices:

12. Compliance Certifications

Our privacy practices are designed to comply with:

• GDPR: General Data Protection Regulation (EU)
• CCPA: California Consumer Privacy Act
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• Social Casino Regulations: Applicable entertainment gaming laws